Our Products & Service 🌿
What materials are your bags and accessories made from?
We use sustainable natural fibres like stonewashed jute, cotton canvas, handloomed linen, and upcycled sari silk. Ethically sourced, thoughtfully designed, beautifully made.
Are your products ethically made?
Yes. Every piece is handcrafted in small batches by skilled artisans in India. We’ve worked with the same trusted partners for years, and fair trade principles guide every design.
Where do you ship?
We currently ship Australia-wide 🇦🇺. International shipping coming soon—email us at wilde@wherethewildethingsare.com.au to enquire.
How much is shipping?
📦 Standard Shipping is $15 within Australia.
🎁 Orders over $60 ship FREE with standard post.
🚀 Express Post is available for an added charge at checkout.
How long will it take to receive my order?
Orders placed before noon AEST on a business day are sent the same day. Orders after noon ship the next business day. You'll receive tracking as soon as it’s on its way.
What if I made a mistake in my delivery address?
If your parcel is returned due to incorrect details, we’ll happily resend it—just note that reshipping costs may apply.
What's your returns policy?
If you’re not completely in love, let us know within 14 days. Items must be unused and in original packaging. We offer exchanges or refunds (minus shipping). See our Returns Policy for full details.
Can I buy wholesale or become a stockist?
Yes—we love working with boutique retailers. Visit our Fieldfolio page or email us for info.
I saw something on Instagram but can’t find it online—help!
Some pieces sell out quickly. If you saw something you loved, message us—we might have one tucked away or be able to source it for you.
Do you offer gift wrapping?
All orders are beautifully packed. If you're buying a gift, leave a note at checkout and we’ll include a handwritten card—on the house.
Your Questions, Our Answers 💬
What makes your bags, scarves and other accessories different?
Our pieces are designed to be used, loved, and talked about. Every piece is sustainably made, tells a story, and offers something ordinary bags don’t- soul.
Are these bags good for travel?
Yes. Lightweight yet durable, our bags are ideal for planes, trains, markets, and museums. Customers tell us they’re their go-to travel companion.
How comfortable are the straps?
Very. Our straps are fully adjustable for all heights and body types. Whether you’re tall, petite, or somewhere in between, your shoulders will thank you.
I'm very long in the torso. Will the strap be long enough?
Yes, absolutley. Our straps are designed to adjust to all heights. It's something our customers often comment about.
Can your bags carry everything I need for everyday use?
Most definitely. From phones and keys to journals, snacks or scarves, our bags are roomy, secure, and practical without ever feeling bulky. Some are designed for laptops, too!
All your bags are lined. Why is this important?
We make sure all our bags are beautifully lined for two reasons. Apart from it looking attractive, the lining helps our bags keep their shape, when carrying all your belongings. The lining also helps to protect the bag from wear and tear, from the items inside the bag.
I’m buying a gift. Will it feel special when it arrives?
Without a doubt. Our packaging is thoughtful, elegant, and ready to delight—just like the pieces inside.
What if I need help choosing?
Ingrid, the heart behind the brand, is always happy to help you find the perfect match—whether it’s a gift, a travel essential, or a treat for yourself.